DOMESTIC US SHIPPING: USPS STANDARD/FIRST CLASS SHIPPING
INTERNATIONAL SHIPPING: USPS FIRST CLASS INTERNATIONAL
- Each product requires a different amount of production time and range from 1-4 weeks. Shipping details are listed under each individual product description.
- Once my packages of joy and hugs are sent out to the world, the USPS is responsible for delivery so I unfortunately cannot guarantee specific delivery times. If you paid for expedited shipping in the US and your package is delayed, let me know and we can file a claim with the USPS together. The outcome of a claim is solely responsible by USPS and can take upwards of 30 days. Results are also the decision of USPS and we do not have any control of the outcome.
- If your product is damaged upon arrival, please make sure to keep all original packaging, email me a photo of the package AND product. Once we have all the necessary information/photographs from you, a claim can be filed with the USPS. They may need you to send the package to them, so please do not throw anything away and/or use the product. Please remember, the outcome of a claim is solely responsibility of USPS and can take upwards of 30 days.
- When shipping International orders, we use USPS First Class International. Shipping fees do not include taxes, duty and customs. Note: Due to the legal customs requirements, all shipments are marked as merchandise not gifts. Once mailed, shipping times for international shipments is dependent on your countries customs.